Bontang Investment Agency Tightens OSS Account Verification to Protect Business Digital Identities
BONTANG – In today's fast-paced digital era, protecting the digital identities of business operators has become increasingly important. Recognising this, the Bontang Investment and One-Stop Integrated Services Agency (DPMPTSP Bontang) has taken proactive steps by tightening procedures for changes to Online Single Submission (OSS) accounts.
The measure is not merely a bureaucratic exercise but part of an effort to build a safer and more accountable system for business operators registered on OSS, the nationally integrated licensing platform.
Idrus, a Junior Expert Licensing Officer at DPMPTSP Bontang, emphasised that protecting the digital identity of business owners is a priority. He noted that gaps in the account verification process could be exploited by irresponsible parties to misuse data, potentially leading to legal and financial losses.
"We see significant potential risks if account changes are made without proper controls. Therefore, every request for an account change must be verified directly by the business owner in person," he said on Sunday (8 June 2025).
Identity verification includes document checks and in-person facial authentication. Even for seemingly simple matters such as email changes, the process still involves an official request to the central authority by the DPMPTSP team, with an estimated completion time of approximately three working days.
The policy is also aligned with national OSS security standards, which emphasise the validity and security of user data.
DPMPTSP Bontang is also actively educating business operators to be more vigilant about the security of their accounts. Advice to store login credentials securely and avoid sharing them is consistently communicated at every opportunity.
Through these measures, DPMPTSP is not only fulfilling its administrative function but also serving as a guardian of business operators' digital identities in the region. This is expected to foster a safer and more trusted licensing ecosystem.
The measure is not merely a bureaucratic exercise but part of an effort to build a safer and more accountable system for business operators registered on OSS, the nationally integrated licensing platform.
Idrus, a Junior Expert Licensing Officer at DPMPTSP Bontang, emphasised that protecting the digital identity of business owners is a priority. He noted that gaps in the account verification process could be exploited by irresponsible parties to misuse data, potentially leading to legal and financial losses.
"We see significant potential risks if account changes are made without proper controls. Therefore, every request for an account change must be verified directly by the business owner in person," he said on Sunday (8 June 2025).
Identity verification includes document checks and in-person facial authentication. Even for seemingly simple matters such as email changes, the process still involves an official request to the central authority by the DPMPTSP team, with an estimated completion time of approximately three working days.
The policy is also aligned with national OSS security standards, which emphasise the validity and security of user data.
DPMPTSP Bontang is also actively educating business operators to be more vigilant about the security of their accounts. Advice to store login credentials securely and avoid sharing them is consistently communicated at every opportunity.
Through these measures, DPMPTSP is not only fulfilling its administrative function but also serving as a guardian of business operators' digital identities in the region. This is expected to foster a safer and more trusted licensing ecosystem.