BNI Ensures Aek Nabara Fund Repayment Process Aligns with Investigation

PT Bank Negara Indonesia (Persero) Tbk, or BNI, has reaffirmed its commitment to resolving the repayment of funds belonging to members of the Credit Union (CU) Paroki Aek Nabara in Rantauprapat, North Sumatra, in accordance with the findings of the law enforcement investigation. BNI’s Director of Human Capital & Compliance, Munadi Herlambang, stated that the bank understands and shares the concerns and impacts experienced by the CU Paroki Aek Nabara members. The company also extends its apologies for the incident and commits to resolving the customer fund repayment based on developments in the legal process. “The progress of the investigation provides clarity on the value of the losses, which serves as the basis for BNI in resolving the fund repayment in a precise, measured, and accountable manner,” Munadi said during the Press Conference: BNI’s Response to the Aek Nabara Resolution, on Sunday (19/4/2026). The fund repayment process will be formalised in a legal agreement agreed upon by both parties, as part of a transparent and accountable resolution mechanism to provide certainty, protection, and a clear legal foundation for all parties. Furthermore, Munadi emphasised that since the case came to light in February 2026, BNI has actively taken resolution steps, including handing over initial fund repayments to CU Paroki Aek Nabara as a gesture of good faith and responsibility to customers. “From the start, BNI has not remained idle. We have continued to carry out the resolution process carefully so that the outcome is not only quick but also legally valid and provides certainty for all parties,” he added. On that occasion, Munadi also confirmed that the case was uncovered through the company’s internal supervision and was immediately followed up with reporting to law enforcement authorities. In the process, the perpetrator has been designated as a suspect and secured by the police. The product used by the perpetrator is not an official BNI product and was never recorded in the company’s operational system. This incident is an individual action carried out outside the system, authority, and official banking procedures. He also assured that all customer funds stored in official BNI products remain safe and unaffected by this incident. Meanwhile, BNI’s Director of Network & Retail Funding, Rian Eriana Kaslan, stressed the importance of increasing public financial literacy as a preventive measure against similar potential crimes. The public is urged to avoid offers that do not align with general banking practices, such as promises of unreasonably high interest rates or transactions outside official mechanisms. “We urge the public to increase vigilance, especially regarding investment offers that do not go through official banking channels. Ensure that every product and transaction is conducted through verifiable official channels,” Rian said. He also reminded the public to always verify the legitimacy of products and the offering parties before conducting transactions, and to prioritise caution in all financial activities. “The public can check through BNI’s official website, the wondr by BNI application, contact BNI Call services, or visit the nearest branch office to ensure the authenticity of products and services,” he added. BNI will continue to monitor this process until complete resolution, while upholding principles of prudence, transparency, and consumer protection in accordance with applicable regulations. This step is also part of BNI’s commitment to continuously strengthen its internal supervision system and enhance public education to prevent similar incidents from recurring in the future. With the support of the ongoing legal process and measured resolution efforts, BNI is optimistic that the entire process can proceed well and provide certainty and justice for all parties.