BGN urges public to use MBG 127 complaint service

Palembang — The National Nutrition Agency (BGN) has invited the public to utilise the complaint service for the Free Nutritious Meals (MBG) programme through “call centre 127” should they encounter or become aware of any issues related to the scheme.

“Problems concerning MBG meal menus and other matters can be resolved collaboratively by lodging complaints through the appropriate channel. Besides call centre 127, complaints can also be submitted via the BGN website,” said Rahma Dewi Auliyasari, Operations Service Personnel at BGN’s Deputy Division for Promotion and Cooperation, in Palembang, South Sumatra, on Wednesday.

Following a socialisation activity conducted alongside members of Commission IX of the Indonesian House of Representatives in the South Sumatra region, Rahma stated that the public should take full advantage of the officially opened complaint service provided by BGN.

“Do not hesitate to lodge complaints through these official channels. Every problem concerning MBG meal menus and other matters will be followed up by the responsible authorities,” she said.

She explained that the MBG programme is one of President Prabowo Subianto’s priority initiatives that requires collective success, as its objective is noble: to build a healthy, intelligent, and competitive generation of Indonesians.

Furthermore, through the MBG programme, the government also aims to reduce cases of child stunting, or growth and development disorders caused by chronic malnutrition.

The MBG programme is not merely about providing nutritious meals but is also designed to create employment opportunities that can stimulate the local community’s economy, Rahma clarified.

This effort seeks to increase public participation and enable all stakeholders to exercise oversight, so that the programme can run more effectively and sustainably.

“The MBG programme is expected to establish good eating habits, particularly among children. The hope is that they will receive nutritious meals at school that are appropriate for their age group and nutritional needs, and that these habits will carry through to their homes,” said Sri Meliyana.