Bank Saqu Alerts Customers to Cyber Fraud Schemes Ahead of Eid
Jakarta — PT Bank Saqu Indonesia has reminded customers to remain vigilant against various digital fraud schemes ahead of Eid 2026, when digital transaction activity among the public typically increases.
Chief Digital & Retail Business Officer of Bank Saqu Angela Lew Dermawan stated during a press conference in Jakarta on Saturday that the company’s educational campaign titled “Awas Hantu Cyber” (Beware Cyber Ghosts) represents part of its ongoing efforts to support customers in conducting safe transactions in the digital era.
Angela cautioned that in today’s digital world, cyber crime threats often arrive undetected and are not always clearly visible, yet their impact can be very real for the public.
“As the Eid period approaches, when digital transaction activity typically increases, we want to remind our customers to remain vigilant against various fraud schemes. Through ‘Awas Hantu Cyber’, Bank Saqu hopes that the public can better understand how to protect themselves and safeguard their personal data when conducting transactions,” she said.
“Awas Hantu Cyber” will be presented as a series of educational content distributed through various Bank Saqu digital channels, including social media and other digital platforms.
Through this content, the public will be invited to recognise various “cyber ghost” characters that represent fraud schemes commonly encountered, whilst learning simple steps to avoid them.
She stated that Bank Saqu aims to use a light and easily understandable storytelling approach to help the public recognise various fraud schemes whilst understanding simple protective steps.
Furthermore, Bank Saqu hopes that the public will increasingly understand the importance of safeguarding personal data security and enhance vigilance against various digital fraud schemes, thereby collectively creating a safer digital financial ecosystem.
The campaign was prompted by data from the National Cyber and Cryptography Agency (BSSN), which recorded that Indonesia experiences hundreds of millions of cyber traffic anomalies annually that could potentially lead to various digital attacks.
Meanwhile, a report from the Financial Services Authority (OJK) indicates that public losses resulting from digital fraud, including social engineering and OTP misuse, were estimated to exceed Rp2.5 trillion in 2024.
Industry reports also noted that between November 2024 and September 2025, there were more than 274,000 financial fraud reports in Indonesia, with estimated public losses exceeding Rp6 trillion.
Beyond providing public education, Bank Saqu continues to strengthen its security systems and enhance digital transaction protection efforts to provide a safe banking experience for its customers.
As a bank owned by Astra Financial and WeLab, the company stated that it is not only focused on financial service innovation but also actively promotes increased digital financial literacy among the public.
“Bank Saqu wants to be more than just a banking service provider. We want to be present as a financial partner that helps customers feel safer and more confident in conducting financial activities in the digital world,” Angela said.