Bank Sampoerna updates mobile banking app to simplify customer transactions
Jakarta (ANTARA) - PT Bank Sahabat Sampoerna (Bank Sampoerna) has updated the design of the Sampoerna Mobile Banking (SMB) app to make it more modern, enhancing comfort and ease of transactions for all customer segments.
“In the latest version, SMB introduces a more modern UI/UX design as well as more concise navigation,” said Bank Sampoerna’s Director of Finance & Business Planning, Henky Suryaputra, in a statement in Jakarta on Monday.
He added that the latest version of the SMB app features standout functions such as online deposit openings, options for transaction proof sharing templates, and various promotional transaction fees.
“System security enhancements are also continuously implemented to ensure safer and more reliable transactions for all users,” Henky stated.
Meanwhile, Bank Sampoerna’s Funding & Bancassurance Business Development Group Head, Candida Ayu Merisca, added that the latest app version is expected to serve as a daily transaction solution with various benefits, including competitive interest rates, prize draw opportunities, and more affordable transaction fees.
The new SMB interface features a teal colour scheme for the background and main menu, combined with maroon red to highlight important elements. The company stated that the red colour also aligns with Bank Sampoerna’s colour identity as part of efforts to maintain visual brand consistency in the app.
One of the main enhancements in the SMB app is “Quick Access,” which allows users to access favourite services more quickly via shortcuts and customisable widgets. Features such as e-wallet top-ups, QRIS payments, and cardless transactions are now available directly on the home page.
Additionally, there is “Effortless Savings,” which makes it easy for users to open savings accounts or place funds in online deposits directly through the app without needing to visit a branch, complete with interest rate estimates based on the selected tenor.
Then, “Easier Navigation,” where the menu structure appears neater and more visible, helping users find and access various services more quickly and comfortably.
With this update, the company hopes to provide a more practical, efficient, and secure digital banking experience for both long-standing and new customers.