Indonesian Political, Business & Finance News

Bank Raya's Successful Transformation Records Sustainable Business Growth

| Source: CNBC Translated from Indonesian | Banking
Bank Raya's Successful Transformation Records Sustainable Business Growth
Image: CNBC

Jakarta – PT Bank Raya Indonesia Tbk (AGRO) continues to affirm its focus on digital transformation and sustainable business growth by optimising synergies within the BRI Group ecosystem. Amid a challenging global economy, Bank Raya has successfully implemented digital transformation supported by digital business growth through innovation in the Raya Application, reflected in credit disbursement and third-party fund collection.

This achievement demonstrates that Bank Raya still possesses strong growth potential amid increasing customer demand for digital transactions. These gains are supported by balanced growth across digital business segments in line with Bank Raya’s role as a digital attacker within the BRI Group, driving the acceleration of Indonesia’s digital economy.

In consolidated financial statements (audited) as of 31 December 2025, Bank Raya recorded digital credit disbursement of Rp28.75 trillion, growing 39.8% year-on-year (yoy), driving significant growth in digital credit outstanding of Rp3.07 trillion or 33.9% yoy, which in turn supported total credit of Rp7.72 trillion or 8.3% yoy growth.

This increase in credit disbursement also drove Bank Raya’s interest income growth in 2025 by 14.0% yoy to Rp1.19 trillion compared to Rp1.05 trillion in 2024. The proportion of digital credit has now reached 39.8% of total credit, up from 32.1% at the end of 2024. In 2026, Bank Raya targets digital credit to dominate its total credit portfolio.

On the deposit side, Bank Raya recorded digital savings growth of Rp2.20 trillion or 66.7% yoy, balanced by an increase in Raya Application transactions of 16.3% yoy reaching 4.7 million transactions.

Bank Raya continues to focus on developing its CASA fund base through digital savings expansion, so that in 2025 the CASA ratio reached 33.62%, growing compared to 2024’s 27.50%. Various innovations developed in 2025, such as digital saving features tailored to customer needs, have supported Bank Raya’s role in digitising more than 1 million customers, including communities and business practitioners in Indonesia who are drivers of the national economy.

Bank Raya President Director Ida Bagus Ketut Subagia stated that this growth reflects Bank Raya’s focus on quality digital business growth strategy. Bank Raya is optimistic that digital business continues to have promising prospects in the future.

“Amid global dynamics, we always strive to maintain balance between business expansion and strengthening fundamentals as evidence of our successful transformation into a digital bank,” said Ida Bagus in an official statement on Tuesday (17 March 2026).

Digital Product Innovation in Main Business Lines as a Focus for Long-Term Growth

As part of the transformation process into a digital bank, Bank Raya actively develops banking products and services to meet the community’s banking transaction needs. Through a series of innovations conducted over the past year, by the end of December 2025, Bank Raya had introduced more than 111 features on the Raya Application relevant to customer needs.

Subagia continued, stating that the bank continues to encourage broader adoption of the Raya Application among the public through financial literacy initiatives across various channels, as well as attractive promotions that encourage public interest in using Bank Raya’s products and services.

“As a result, Bank Raya’s brand awareness continues to increase,” he added.

Bank Raya also continues to enhance technology innovation developed on the Raya Application. As a driver of digital savings growth, Bank Raya has initiated financial management ease through various Saku features on the Raya Application. To expand its target market, Bank Raya has developed the Pocket Money Feature to help manage and monitor children’s finances from an early age, allowing parents to control their children’s spending, supervise, and evaluate their financial habits.

At the end of 2025, Bank Raya launched the Digital Visa Debit Card feature complementing the payment features on the Raya Application. This aims to allow customers to transact on Visa merchant networks both domestically and internationally, whether on e-commerce, online transportation platforms, and various other online platforms within and outside the country.

Other innovation developments in 2025 aimed at increasing transactions include the Money Request feature as a development of the Joint Savings feature. This feature makes it easy for communities to manage collective funds with membership reaching up to 300 people. In fact, the Joint Savings features can be easily used by apartment managers, neighbourhood association leaders, or other communities/groups using a collective fund management concept derived from member contributions for shared purposes.

Bank Raya continues to encourage business practitioners to build their business ecosystems through Saku Business integration. Through the provision of Saku Business QRIS and cashier features, it is hoped that business practitioners can easily monitor QRIS payments in real-time from the Raya Application.

These various features further complement the diverse transaction features on the Raya Application, including QRIS CPM, various billers such as mobile credit and data package purchases, electricity token purchases and electricity bill payments, PDAM, multifinance, zakat, credit card payments, internet and cable television payments, and virtual accounts.

Other benefits that Bank Raya customers can enjoy include easy access to cash deposits and withdrawals at BRI ATMs and BRILink agents throughout Indonesia, as well as cash withdrawals at Indomaret networks. From the digital lending side, growth is driven through innovation in Raya PayLater also presented as an option.

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