Badung Refines Outreach Health Services to Complement JKN
The Badung Regency Government (Pemkab Badung) is refining a health services programme to cover gaps in care not accommodated by the National Health Insurance (JKN) or BPJS Kesehatan. This innovation relies on an outreach approach, such as home care, SIGAP handling, and patient transport fleets to improve residents’ access to medical services.
“The Mantap Nak Badung programme is indeed designed as a complement to the existing Krama Badung Sehat services and JKN. Its flagship features range from home care and telemedicine to a patient transport system within a single digital ecosystem,” stated Badung Regent I Wayan Adi Arnawa on Wednesday (29/4/2026).
Adi Arnawa highlighted the importance of strengthening mobile service units so that medical personnel can reach densely populated areas that are difficult to access with large vehicles. He targets the deployment of special fleets capable of entering narrow alleys to provide instant medical assistance.
“I want fleets that can reach communities even in narrow alleys so they feel secure. Imagine if residents just need to make a phone call and receive immediate handling; a sense of security will immediately arise, and that’s what they need,” Adi Arnawa emphasised.
Based on evaluations, the utilisation rate of these additional services remains low due to insufficient outreach to all population segments. Village officials and community health centres (puskesmas) are urged not to be passive and to promptly intensify information dissemination about these extra benefits to residents.
“The most important thing now is to prove that this programme is operational and directly felt by the community in the field. It shouldn’t just look good on paper; innovations must be accompanied by capable human resources and infrastructure,” Adi Arnawa said.
On the other hand, the Badung Health Office (Dinkes) acknowledges that early-stage optimisation of the programme was hindered by the completion of technical regulations and tariff arrangements, which were finalised at the end of 2025. Nevertheless, all services are now claimed to be integrated into a single digital platform for easy monitoring.
“Indeed, the technical regulations and tariff rules were only completed at the end of last year 2025, which affected early optimisation. Now, all services are incorporated into the Badung Sehat application so that the community can independently monitor their health history,” explained the Head of the Badung Health Office, Bagus Padma Puspita.
Pemkab Badung is now focusing on simplifying the bureaucracy of services so that residents are not hindered when needing emergency care. Future development will prioritise strengthening rapid response units to meet the increasingly dynamic health needs of residents.
“This innovation is not just a programme, but about how we present quick and easy services to the community. Moving forward, Pemkab Badung will continue to develop fast response services to address residents’ needs,” Bagus Padma clarified.