Avoid Switching E-Toll Cards When Travelling via the Trans-Java Toll Road for Eid

JAKARTA - Travelling through the Trans-Java Toll Road during the Eid exodus requires readiness from road users, not only in terms of vehicle condition but also in terms of transaction completeness. One aspect often overlooked but potentially causing obstacles is the use of electronic money cards or e-toll. With increasing mobility during the Eid traffic flow, consistency in using the e-toll card becomes an important factor to keep the journey smooth. Road users are urged not to switch cards when making transactions at toll gates, especially on long-distance trips like the Trans-Java Toll Road. “Road users must use the same card for tap in (entry) and tap out (exit) on the Trans-Java Toll Road,” said Ria, when contacted by Kompas.com recently. She explained that the toll road transaction system works by recording vehicle data from the first entry until exit from the toll section. Therefore, the matching card is key so that the system can read the user’s journey completely. Furthermore, Ria reminded that using different cards not only potentially hinders transactions at the exit gate but can also cause financial consequences for road users. The system will consider the journey invalid and apply certain rules. Ria said that as a result of using different e-toll cards on the Trans-Java Toll Road, road users could be charged a Wrong Origin Gate fine with the longest distance tariff. In addition to ensuring the use of the same card, road users are also urged to check the electronic money balance before starting the journey. This is important to avoid queues or obstacles at toll gates due to insufficient balance. “Ensure sufficient balance on the electronic money card when using the Trans-Java Toll Road,” she said.