ATTIA Outlines Challenges in Securing Legitimate Accommodation Business Licensing
Jakarta — Travel platform members of the Asia Travel Technology Industry Association (ATTIA) have outlined the obstacles faced by accommodation business operators in securing legitimate business permits as directed by the government.
“Our members are committed to collaborating constructively with the Ministry of Tourism, provincial governments, and local governments to ensure smooth and effective implementation,” stated ATTIA Managing Director Mark Chan in an official statement in Jakarta on Thursday.
Chan noted that accommodation providers are actively working to comply with regulations. However, they are facing several practical and technical obstacles that affect the speed of the registration process.
These include continuously changing requirements and processes within the Online Single Submission (OSS) system, uncertainty surrounding the application of new business classification standards (KBLI), and ongoing clarification needed regarding the roles of central and local authorities in the registration process.
To prevent undesired impacts on local communities’ livelihoods and tourists’ confidence in Indonesia’s tourism sector, the process requires adequate time for implementation and sufficient coordination between industry stakeholders and government.
Therefore, Chan expressed support for implementable and appropriate regulations for operators to advance Indonesia’s broader tourism objectives. ATTIA also supports the government’s requirement for all accommodation providers to hold valid business permits.
Previously, Tourism Minister Widiyanti Putri Wardhana emphasised the importance of strengthening the implementation of licensing, standardisation, and certification for tourism business operators as the foundation for achieving quality tourism growth in accordance with principles of sustainability, safety, and service quality improvement.
“This is our moment to transform tourism governance towards a more professional, accountable, and adaptive direction to meet contemporary challenges,” she said.
The ministerial regulation represents a revision of Tourism Ministry Regulation No. 4 of 2021, providing comprehensive guidance that can serve as a reference for business operators in implementing standards, for Product Certification Bodies (LSPr) in the tourism sector in conducting certification processes, and for local governments in conducting verification and oversight activities.
Through this regulation, the Ministry of Tourism aims to introduce a simpler, more transparent, and consistent system to enable business operators to grow in a well-ordered and highly competitive ecosystem.