ASDP Implements Single Ticketing at Merak Port, Passengers Cannot Choose Ferries
The President Director of PT ASDP Indonesia Ferry (Persero), Heru Widodo, stated that the implementation of the single ticketing system means passengers at Merak Port can no longer choose ferries during the Lebaran homecoming flow. This policy is applied to accelerate vehicle distribution and prevent build-up at the docks.
ASDP has integrated this system with on-site operational arrangements, including distributing vehicles to ready-to-operate ferries. This scheme runs alongside the allocation of vehicle flows to several supporting ports.
“With the single ticketing system, the public no longer chooses ferries. Vehicles will be directly distributed to ready ferries,” said Heru at Merak Port, Banten, on Wednesday (18/3/2026).
He explained that vehicles arriving at the port are immediately directed to available docks and ferries ready to depart. Distribution is carried out evenly to minimise waiting times and speed up the crossing process.
This system, according to Heru, supports smooth flow during peak nights when the number of vehicles increases significantly. ASDP recorded nearly 13,000 reserved vehicles up to the evening.
“As per our predictions, tonight is the peak of public movement at Merak,” he said.
Heru added that smooth flow is also supported by allocating vehicle types to three ports. Merak Port serves private vehicles and passengers, Ciwandan for two-wheeled vehicles and some goods vehicles, and BBJ for heavy vehicles.
This arrangement makes vehicle distribution more directed from the start of the journey. Parking spaces in the port area remain maintained, preventing excessive build-up.
“Allocating vehicles to three ports is one of the keys to smooth flow,” Heru stated.
The Minister of Transportation (Menhub) Dudy Purwagandhi assured the readiness of ferry services during the peak homecoming flow. He directly inspected conditions at Merak Port and assessed operations as running smoothly with the support of seven docks.
According to him, the queues at the port are still within reasonable limits and more about the process of waiting to board ferries. Cross-agency coordination maintains smooth travel for returnees from toll roads to the port.
“This is not a queue, but the process of waiting to board the ferry,” said Dudy.
The National Police Traffic Corps ensured that traffic engineering on routes to the port is running effectively. Arrangements are made based on vehicle flow conditions to maintain smooth movement.
All these schemes are designed to ensure optimal ferry services during the peak homecoming period. The government targets safe and smooth travel for returnees up to the return flow.