Xpeng's After-Sales Network Expands into Central Java via Semarang
Service networks are a key requirement for automotive brands expanding their market. More dealers make it easier for consumers to access sales, maintenance, and spare parts where they are located.
That is the network expansion being undertaken by Xpeng Indonesia. The Chinese brand under Erajaya Active Lifestyle officially opened its first Xpeng Experience & Service Centre in Central Java, located at Jalan Jenderal Sudirman Number 310, West Semarang, Central Java, on Tuesday (11/8/2026). The facility, built together with PT Automobil Jaya Abadi, adopts a 3S concept, namely Sales, Service, and Spare Parts in one location.
Semarang was chosen because of its strategic position as one of the economic and mobility hubs in Central Java. The facility is expected to make it easier for consumers in Semarang and surrounding areas to access Xpeng electric vehicle products and after-sales services.
The facility, which stands on 652 square metres of land with a building area of 572 square metres, provides vehicle consultation and purchase services, test drives, and vehicle maintenance. After-sales service is supported by three service bays, service equipment, and technicians who have received training in accordance with Xpeng standards.
At the facility, consumers can also view a number of Xpeng models, including the New Xpeng X9, Xpeng G6 Pro, and Xpeng G6 Pro AWD. In addition to routine maintenance, after-sales support also includes an Emergency Call service to assist customers in emergency situations during their journeys.
CEO of Erajaya Active Lifestyle Djohan Sutanto said the opening of the Semarang facility is part of expanding Xpeng’s service reach in Indonesia. According to him, the facility is not only intended to introduce products, but also to provide integrated after-sales support for consumers.
“Together with PT Automobil Jaya Abadi, we want to ensure customers can not only get to know and experience Xpeng technology first-hand, but also receive integrated after-sales support to deliver a comfortable and reliable vehicle ownership experience,” said Djohan.
Meanwhile, CEO of PT Automobil Jaya Abadi Johanes Handoko said the company is working to ensure services in Semarang can support consumer needs as well as the development of the electric vehicle ecosystem in the region.
“Through this facility, we hope to build customer trust while supporting the growth of the electric vehicle ecosystem in Semarang and its surroundings,” said Johanes.