wondr by BNI Helps Customers Manage Family Finances
PT Bank Negara Indonesia (Persero) Tbk, or BNI, continues to develop digital banking services to help customers manage their finances, allocate funds based on needs, and plan various family financial goals.
The benefits of the service were felt by Agis Sukma Sejati, a BNI customer and one of the motorcycle prize winners in the wondr BNI 2025 rewards programme. Agis uses the wondr by BNI application to organise his savings and separate funds for daily needs from long-term financial plans.
According to Agis, growing family responsibilities mean financial management needs to be carried out in a more disciplined and planned manner. The ease of accessing banking services through the app has helped him maintain consistency in saving.
“BNI has become a safe space to store the results of our hard work. Every time the balance grows, it feels like watching the foundation of our family’s future become stronger,” said Agis.
He said that separating funds based on needs has made the family’s finances more organised. In this way, routine expenses can still be met without neglecting the various plans the family wants to achieve in the future.
“We have become more disciplined in distinguishing today’s needs from long-term goals,” he said.
Agis also believes digital services provide flexibility because banking activities can be carried out at any time. This convenience helps him monitor and manage family funds without having to visit a branch office.
For Agis, banking services are not only used for saving and conducting transactions, but are also part of the process of building better financial habits.
“If a family is likened to a team climbing a mountain of dreams, BNI is the partner that provides the supplies so that our journey feels more directed. With the support of easy and practical services, we can focus more on realising our family’s aspirations step by step,” said Agis.
BNI President Director Putrama Wahju Setyawan said that changes in customer behaviour in managing finances, as reflected in Agis’s experience, are one of the drivers of BNI’s service transformation.
According to Putrama, banking now plays a role not only as a place to store funds, but also as a partner that helps customers build better financial habits.
“We are proud when BNI’s services can be part of a customer’s journey. For us, success is not only measured by the number of transactions, but also by the extent to which the services we provide are able to help Indonesian families manage their finances more wisely, realise future plans, and go through every step with greater peace of mind,” said Putrama.
He added that this spirit is part of BNI’s journey, which has now entered its eighth decade. Through the theme of BNI’s 80th anniversary, Swadharma Bhakti Nagara, the company is reaffirming its commitment to continue innovating and delivering financial solutions that provide real benefits to society.
Through the development of digital services, BNI seeks to help customers manage their finances more practically, build healthy financial habits, and prepare for future needs in a more planned manner.