Why some workers are more prone to burnout

Jakarta (ANTARA) - Meeting three basic psychological needs in the workplace can help improve workers’ motivation, performance, and wellbeing, according to a review of 1,192 studies conducted over 35 years.

Citing Psychology Today on Tuesday (7/7), the review concluded that workers tend to thrive when their needs for autonomy, competence, and social connection are met, regardless of the type of job, age, or career stage.

The researchers said workers are more motivated when they are trusted to make decisions in their work, rather than being constantly monitored or controlled.

In addition to autonomy, workers also need competence, namely opportunities to develop their skills, receive useful feedback, and feel capable of facing challenges in their work.

According to the researchers, motivation declines more easily when a job feels confusing, too demanding, or offers no room for growth.

The findings are considered increasingly relevant amid the rise of remote and hybrid working arrangements, which offer flexibility but can reduce social interaction among employees.

The researchers also found that the quality of motivation matters more than its quantity. Workers driven by enjoyment and a sense of meaning in their work demonstrate better wellbeing and performance than those who work primarily out of pressure, guilt, reward, or fear.

The researchers further noted that technological developments, including artificial intelligence (AI), need to be directed towards supporting workers’ psychological needs, rather than diminishing their sense of control, opportunities for growth, or social relationships in the workplace.

Based on the findings of the review, the researchers suggest that workers build new skills, strengthen relationships with colleagues, connect their work to personal values, and take a more active role in discussing how they work so that their psychological needs can be met.