West Jakartans to get new telephone facilities

West Jakartans to get new telephone facilities

JAKARTA (JP): The West Jakarta Telecommunications Office is now offering the public five new telecommunications facilities, the office's head Jimmy Villanueva has announced.

The first of the five new facilities is the "Abbreviated Dialing Service", which enables customers to dial a telephone number while pressing fewer digits, Villanueva said on Tuesday.

The second new facility is the "Hotline Service", which enables customers to be select one important number for automatic dialing. Subscribers to this service need only lift the receiver and wait 15 seconds, after which time the number is dialed automatically.

The third facility is the "Conference Call", which enables a customer to have a telephone conversation with two other people simultaneously.

The fourth facility is "Follow Me", which enables calls to the customer's office numbers to be transferred to anywhere they wish.

The fifth facility is the "Call Waiting Service", which enables customers to receive other incoming calls while their line is being used. The customer is warned by a tone that another call is waiting. The first call may be interrupted in order to answer the second.

Meanwhile, East Jakarta Telecommunications Office Chief I Nyoman Punia announced on Tuesday that the company will refund money to those customers who paid an installation in 1994 but had not had their phone connected until 1995. The refund is due because the installation fee has been reduced as of January 1, 1995.

Minister of Tourism, Post and Telecommunications Joop Ave said on Dec. 28 that the new installation charges will be levied on the basis of three classifications: business, housing and public facilities.

The installation fee for a telephone line in Jakarta, for instance, will be Rp 934,100 ($411) for businesses, Rp 722,500 for households and government and military offices and Rp 577,050 ($256) for public facilities. Previously the installation fee had been a flat Rp 1,011,000 ($456).

Punia said Rp 76,900 would be refunded to customers who use their telephone lines for business purposes, Rp 288,450 to those who had household lines installed and Rp 433,950 to people whose lines provided for public use.

He said the restitution would be made to all customers who paid the fees at telecommunications service offices in East Jakarta.(mas)