Video: Ingram Micro Uses AI to Help Businesses Accelerate Transformation

Jakarta — CNBC Indonesia held the CNBC Indonesia Awards 2026: Best AI Ecosystem to recognise businesses and industries in the artificial intelligence (AI) ecosystem that have delivered positive performance and contributed to Indonesia’s economic progress.

At the awards, Ingram Micro Indonesia President Director Mulia Dewi Karnadi outlined the company’s strategy for accelerating AI adoption and creating added value for businesses through faster digital transformation.

Ingram Micro has distributed digital technology solutions from global brands to IT businesses in Indonesia for 47 years. It also provides services covering the technology lifecycle, as well as financing. To improve its IT services, the company is undergoing an internal transformation and building an AI platform to help customers meet their IT needs.

How are Ingram Micro’s IT services helping drive digital transformation in the AI era? Watch Bunga Cinka’s full discussion with Mulia Dewi Karnadi, President Director of Ingram Micro Indonesia, at the CNBC Indonesia Awards 2026: Best AI Ecosystem, on CNBC Indonesia.