Video: Boosting Manufacturing Competitiveness Through Business Operations Technology

Jakarta, CNBC Indonesia — Epicor, a US software company that has operated in Indonesia for 13 years, has reaffirmed its commitment to helping the manufacturing industry accelerate digital transformation by integrating business processes through the implementation of enterprise resource planning (ERP).

Epicor provides software that can standardise end-to-end systems, helping to improve efficiency and boost productivity. Adhi Firmansyah, Epicor’s Channel Sales Director for Southeast Asia, said the company not only supplies ERP technology but also develops an ecosystem, transfers technology and strengthens digital talent, enabling local IT companies to better support manufacturers.

Epicor sees manufacturing’s challenges as including costs and the ability to remain resilient and respond to market changes. It is therefore developing ERP software for the artificial intelligence (AI) era, intended to help manufacturers operate efficiently, plan production, meet customer needs and respond appropriately to vendors, thereby increasing the sector’s competitiveness.

How is Epicor developing ERP technology to support the transformation of industry? Bunga Cinka discusses this with Adhi Firmansyah, Epicor’s Channel Sales Director for Southeast Asia, on Tech A Look, CNBC Indonesia (Thursday, 5 November 2026).