Video: A Series of Benefits of Insurance When the Policy is Guaranteed by LPS

In the midst of the widespread adoption of digitalisation technology in the Artificial Intelligence (AI) era, the insurance industry is also being encouraged to increase the utilisation of digitalisation technology to support market expansion and improve business efficiency. President Director of PT Asuransi Mitra Pelindung Mustika (MPMinsurance), Wayan Pariama, stated that the automation process at MPMinsurance has been underway for 10 years. Technology is used to facilitate administrative processes, data processing, and customer service to ease the claims process for customers. On the other hand, Wayan Pariama also assured industry support for the insurance policy guarantee programme that will be implemented in 2028. This step is important to increase customer trust while strengthening the industry.