Victim Handling Continues to Be Optimised, Service Recovery Conducted Gradually with Safety as Priority
Latest data: 15 dead, 91 injured with 53 still under treatment, 38 already discharged
Jakarta (ANTARA) - The government, through the Minister of Transportation of the Republic of Indonesia, Dudy Purwagandhi, has stated that handling the victims is the primary focus in the incident that occurred in the East Bekasi area. As of now, the total number of victims recorded is 106 passengers, consisting of 15 dead and 91 injured, with 38 passengers already permitted to go home and the remainder still under treatment in hospitals.
“We are ensuring that all victims receive optimal handling. For KRL operations, reopening will be carried out after all safety aspects are declared fulfilled, including clearance results from the KNKT. Currently, trials of facilities, signalling, and station readiness are being conducted,” said Dudy.
The President Director of KAI, Bobby Rasyidin, expressed deep apologies to all customers and the families of the victims over this incident that has caused grief.
“We continuously convey our apologies to all of society, especially the families of the victims and affected customers. The total number of victims is currently 106 people, with 15 dead. As many as 53 passengers are still being treated in hospitals and 38 others have been discharged,” explained Bobby.
He added that the evacuation process was carried out gradually and with full caution, lasting around 10 hours to ensure all passengers were properly handled. Subsequently, handling of the facilities was carried out, including the evacuation of the affected KRL train set.
In the recovery process, the downstream Bekasi-Tambun line has been opened since early Tuesday (27/4) at 01.30 WIB. The upstream line has also been declared safe for passage with a speed restriction of 30 km/h, in accordance with safety recommendations.
KAI, together with the regulator and related parties, continues to conduct a comprehensive evaluation, both internal and external, and fully supports the investigation process by the KNKT. In addition, KAI and the Ministry of Transportation also affirm their commitment to improving safety, including regulating level crossings and fulfilling field safety standards.
During this recovery period, KAI has set up two posts for 14 days, namely at East Bekasi Station to assist victims’ families, and at Gambir Station to serve affected long-distance KA customers, including the ticket refund process.
KAI’s Vice President of Corporate Communication, Anne Purba, stated that KAI ensures all affected customers still receive the necessary services.
“KAI is committed to providing services to all customers, including the full 100% refund process for cancelled trips. Information will continue to be updated periodically,” said Anne.
Several long-distance KA trips on 29 April 2026 have been cancelled, namely:
KA 263 Ambarawa Ekspres (SBI–SMC)
KA 264 Ambarawa Ekspres (SMC–SBI)
KA 267 Banyubiru (SLO–SMT)
KA 268 Banyubiru (SMT–SLO)
KA 152 Brantas (PSE–BL)
KA 151 Brantas (BL–PSE)
KA 251 Jayakarta (PSE–SGU)
KA 252B Jayakarta (SGU–PSE)
KA 245B Majapahit (PSE–ML)
KA 246B Majapahit (ML–PSE)
KA 103B Bogowonto (PSE–LPN)
KA 104B Bogowonto (LPN–PSE)
KA 132 Parahyangan (GMR–BD)
KA 133 Parahyangan (BD–GMR)
KA 7007C KA Tambahan (YK–GMR)
KA 7008C KA Tambahan (GMR–YK)
KA 161 Bangunkarta (JG–PSE)
KA 162 Bangunkarta (PSE–JG)
KA 56F–53F Purwojaya (CP–GMR)
KA 50F–51F Purwojaya (GMR–CP)
KA 63B Manahan (SLO–GMR)
KA 64B Manahan (GMR–SLO)
KA 29F Argo Anjasmoro (SBI–GMR)
KA 30F Argo Anjasmoro (GMR–SBI)
“KAI ensures that service recovery is carried out gradually, prioritising safety as the main priority, and continues to coordinate with all related parties to ensure services run smoothly again,” concluded Anne.