Two Bladder Surgeries Completed, Rumsiah Expresses Gratitude for JKN Coverage

Rumsiah (57), a resident of Kampung Kadusogol, Mekarwangi Village, Saketi District, Pandeglang Regency, is grateful to have received protection under the National Health Insurance (JKN) programme. She underwent two bladder surgeries due to bladder disorders without having to worry about medical expenses.

Rumsiah is a JKN participant under the Contribution Assistance Recipient (PBI) segment, where premiums are covered by the government. During her time as a participant, she stated that the programme has been immensely helpful to her family, which faces economic limitations.

“Alhamdulillah, I have been a BPJS Kesehatan participant under the PBI segment for about 13 years. It has been very helpful for our family. We come from a family with limited means, so without BPJS Kesehatan, paying for medical costs would have been very difficult,” Rumsiah said in a statement on Monday (31/08/2026).

Her medical journey began when she experienced bladder issues that required hospital treatment. After undergoing examinations at Hermina Ciruas Hospital in Serang Regency, she received a referral to undergo surgery at Persahabatan Hospital in Jakarta.

In May 2024, doctors diagnosed that she required bladder surgery. The first operation was successful. However, a month later, she experienced further health complications involving difficulty urinating, necessitating a second surgery.

As a result of this condition, she required intensive hospital care for approximately one week. After being discharged, she was required to undergo a recovery period, including follow-up check-ups and further care for two months to ensure her condition fully improved.

Despite undergoing a lengthy series of medical procedures, she claimed she never encountered obstacles in accessing healthcare services. All procedures, from examinations and surgeries to hospitalisation and post-operative check-ups, proceeded smoothly in accordance with JKN programme regulations.

“I was hospitalised, underwent two surgeries, and then had follow-up care for two months. Everything went smoothly and all costs were covered by BPJS Kesehatan. I truly feel very helped,” she said.

After her health improved, she maintained communication with healthcare professionals through routine examinations. However, about a year after the surgery, she experienced similar symptoms, specifically difficulty urinating.

She subsequently returned to the hospital for further treatment. To this day, she continues to undergo routine monthly health check-ups at SHL Pandeglang Hospital to monitor the progress of her bladder condition.

According to her, the services provided by healthcare professionals during examinations and follow-ups have been excellent. She also felt supported by the friendly attitude of the medical staff, who regularly monitor her health.

She hopes that the JKN programme will continue and provide even greater benefits to the public, particularly for low-income citizens who require access to healthcare.

“I am very grateful because all costs for surgery, hospitalisation, examinations, and routine check-ups were covered by BPJS Kesehatan. If I had to pay for them myself, I certainly would not have been able to afford it. I hope this programme continues and becomes even more helpful to people in need like myself,” she concluded.