Traffic Police Chief Reports Public Complaints Over Traffic Enforcement Function Decline to Just 6.8 Per Cent
Jakarta – The Head of Indonesia’s Traffic Police Corps (Korlantas) Irjen Agus Suryonugroho has reaffirmed his commitment to building a transformation of traffic law enforcement that is more transparent, humane, and based on digital technology.
This was stated by Irjen Agus Suryonugroho following receiving direction from Deputy National Police Chief Komjen Pol Dedi Prasetyo regarding the achievements and performance evaluation of Korlantas Polri and its personnel. According to him, the rate of public complaints regarding traffic law enforcement functions has experienced a significant decline.
“We have received direction from the Deputy Police Chief regarding the achievements of Korlantas Polri and its personnel. Previously there were many complaints about traffic law enforcement functions, but today out of 100 per cent, only 6.8 per cent have complaints related to traffic,” said Agus.
Law enforcement is not merely about issuing traffic citations; rather, it is about how the process is carried out professionally, honestly, and with integrity.
He highlighted that the practice of abuse of authority and transactional conduct in the implementation of traffic citations can actually damage the institution’s image in the eyes of the public.
“I am not proud of law enforcement. This does not mean that we should not issue citations, but when law enforcement and citations are still being misused, there are transactional dealings, that makes the institution look bad,” added Agus.
Currently, Korlantas Polri prioritises law enforcement based on Electronic Traffic Law Enforcement (ETLE) at 95 per cent, with manual citations at 5 per cent.
“The transformation of law enforcement that I have implemented since becoming the Traffic Police Chief is 95 per cent ETLE, 5 per cent manual citations,” he explained.
During the implementation of Operation Patuh enforcement campaigns, there will be changes with a more humane and educational approach. Officers will prioritise preventive and preemptive measures, with 30 per cent manual enforcement.
“The Operation Patuh that will be conducted in one to two weeks will be changed. Preventive measures remain, preemptive measures remain, educational approach remains, humane approach remains. But for law enforcement, I allocate 30 per cent for citations,” he clarified.
The Traffic Police Chief reminded all personnel not to make mistakes or abuse their authority in the law enforcement process. In law enforcement, he emphasised the importance of transparency, due process of law, equality before the law, and the principle of presumption of innocence.
“We as state apparatus must not make mistakes in law enforcement. There are three key processes: transparency, due process of law, equality before the law, and the principle of presumption of innocence,” stated Agus.