TNT is dangerous

TNT is dangerous

I do not deny any international express delivery company the
right to make as much profit as possible. But the calculations
must be justified, and the local agent must be ready to give an
acceptable breakdown of the costs.

In my case, I received a consignment (consisting of two
directories, without any commercial value) and I was charged
US$9.33 (Rp 85,267).

Very little can be done in such cases here, as the customs
officials do not always do things with the highest level of
integrity. Everyone knows that, and you cannot get away it.

But, I do not accept under any circumstances that TNT (Skypak
Indonesia) had the right to bill me another $25 on their invoice
as the recipient. What is their justification? And where is the
receipt that this amount had to be paid to a third party?

The consignment was "free on board" (FOB), and through
stupidity I paid the invoice of TNT/Skippack.

I complained to TNT by Fax at 525-773 complete with all
documentation on Aug. 16, 2004 with a Reminder. Up until now, I
have not received any response from either TNT and/or Skypak.

This is a clear indication that these companies are not
interested in the Recipients of the Dispatch, but they forget,
that they may well be part of the same company and/or Group.

I expect a reimbursement as per my fax, together with an
apology for the unprofessional behavior.

HARM G. FREY, Jakarta