Through QLola, BRI Is Ready to Deliver More Intuitive Business Financial Services
The way companies manage their finances has changed drastically. Corporate customers and business operators are no longer satisfied with conventional platforms. They need services that are personal, fast, and easy to use without having to switch between multiple applications.
This is not merely an impression. McKinsey’s Global Banking Annual Review 2025 confirms that 71 per cent of digital service users expect a personalised experience. As many as 76 per cent of them feel uncomfortable when that expectation is not met.
To answer this need, PT Bank Rakyat Indonesia (Persero) Tbk, or BRI, is carrying out a digital transformation through QLola by BRI, which is elevating its interface and services to the next level.
QLola by BRI is an integrated corporate solution platform that has become a mainstay for business segment customers, from large corporations to small and medium enterprises (SMEs), in managing all their banking needs with a single login.
Through BRI’s digital banking platform, customers can monitor accounts, transfer funds, pay bills and taxes, and carry out international trade transactions.
QLola by BRI will soon arrive with a thoroughly updated interface. This update does not merely provide a fresher look, but also delivers a more intuitive user experience, from menu layouts that are easier to find and more concise transaction flows, to a dashboard that displays the most relevant financial information directly without needing to switch pages.
The update includes improvements in three main aspects: personalisation, connectivity, and seamless user experience. In terms of personalisation, the appearance and features of QLola by BRI will be tailored to each customer’s needs so that the most relevant financial information is easier to monitor at any time.
In terms of connectivity, the platform is designed to connect business operators with broader business opportunities through the integration of various financial services in one ecosystem, from payments and supply chain solutions to international trade transactions, without needing to move to another platform.
Meanwhile, in terms of seamless user experience, simpler navigation and faster transaction processes will be immediately felt by users every time they access the platform.
This is in line with findings from global research firm Forrester, which notes that the world’s leading digital banks are now moving towards interfaces that are easier to use and closer to their users’ needs.
This update also strengthens a number of values that have been QLola by BRI’s advantages. Customers will find it even easier to monitor all company accounts in one centralised dashboard, make transfers and payments more efficiently, and manage bill and tax payments in one integrated platform.
QLola by BRI also provides a supply chain solution that connects businesses with distributor networks and business partners, as well as business financing and guarantee support through the Trade and Guarantee Solutions feature.
For customers who have relied on QLola by BRI for daily business operations, all data and services remain intact during the update. Customers also do not need to migrate data manually because the system will carry out the transfer automatically.
Customers are also advised to be cautious of links or information claiming to be related to the QLola by BRI update but originating from unofficial sources. Ensure that all information regarding the platform update is accessed only through BRI’s official channels, including the official website and verified applications.
The QLola by BRI update is part of BRI’s digital transformation commitment to continuously improve services for Indonesian business operators. This commitment has led QLola by BRI to win the Asian Banker Qlola award and Alpha Southeast Best Transactional Banking Platform.