Through EVA, Polytron Launches Free 24/7 Emergency Assistance Service!
The growing adoption of electric vehicles in Indonesia is increasing the need for a reliable service ecosystem among consumers. To address this, Polytron has launched EVA, or Emergency Vehicle Assistance, a free 24/7 emergency support service for users.
EVA is designed by Polytron to provide peace of mind and security for owners of the Polytron G3 Series electric cars. In line with the expansion of its showroom network, now spanning eight locations in major cities, Polytron introduces EVA as part of its commitment to delivering a comprehensive electric vehicle ownership experience. EVA offers 24/7 roadside assistance, provided free of charge for three years to owners of the top Polytron G3 Series electric vehicles.
EVA is tailored to address one of the primary concerns of electric vehicle consumers: the need for quick, accessible, and reliable emergency support in unexpected situations on the road. Through EVA, users can drive with greater confidence, anytime and anywhere. The various emergency services provided via EVA include:
Towing service for vehicles unable to continue travelling
Battery jump start
Flat tyre recovery
Locksmith assistance
Delivery to the nearest charging station (SPKLU)
On-site inspection by the support team
Free ambulance (for accident cases only)
24/7 call centre for service coordination
It is worth noting that all EVA services are provided without additional charges, as part of the ownership package for the top Polytron G3 Series electric vehicles. Polytron always prioritises consumer aspirations in its operations. When it comes to new technologies like electric cars, safety and comfort are paramount for Polytron.
The introduction of EVA underscores Polytron’s commitment not only to delivering modern and efficient electric vehicles but also to building long-term trust through comprehensive, consumer-oriented after-sales support.
All Polytron EV Showrooms & Services adopt a 3S concept (Sales, Service, Spare parts) integrated in one location. Consumers can obtain information on the top Polytron G3 and G3+ electric car products, conduct test drives, consult on ownership, and access after-sales services supported by certified technicians and available spare parts.
In addition to electric vehicles, these showrooms also feature a range of Polytron’s flagship electronic products, from home appliances to audio-video equipment, as well as the recently launched Polytron FOX 350 electric motorbike along with the FOX 200 and FOX 500 models, as part of the company’s vision to provide technological solutions that simplify people’s lives.
This step aligns with the government’s agenda to accelerate the transition to low-emission vehicles, including plans for a gradual reduction in fossil fuel vehicles starting from 2040 and Indonesia’s Net Zero Emission target by 2060.