Third Phase of Umrah Service Relocation at Soekarno-Hatta Airport Accelerated to 10 July
Tangerang (ANTARA) - PT Angkasa Pura Indonesia (Persero), also known as InJourney Airports, Soekarno-Hatta International Airport Branch, Tangerang, Banten, has announced that the third phase of relocating Umrah services to Special Terminal 2F has been accelerated to commence on 10 July 2026.
This move is based on the results of an evaluation of service implementation under the Circular Letter of the Director General of Civil Aviation Number SE DJPU 12 of 2026 and the Circular Letter of the Director General of Hajj and Umrah Organisers Number SE-153/BN/2026.
“The evaluation of the first phase shows that the departure process for pilgrims through Terminal 2F is proceeding well. All stakeholders have been able to collaborate optimally, allowing the adjustment of the next phase’s schedule to be carried out while prioritising operational readiness and service quality,” said the General Manager of Soekarno-Hatta Airport, Heru Karyadi, in Tangerang on Wednesday.
He stated that the first phase of relocating Umrah group departure services to the Hajj and Umrah Special Terminal 2F at Soekarmata-Hatta International Airport was implemented on 1 July 2026 and has proceeded smoothly. During this first phase, pilgrims were served by Loong Air, Hainan Airlines, and Saudi Arabian Airlines.
Heru noted that the smooth execution of the first phase served as the basis for accelerating the completion of the operational relocation process, so that the benefits of the Special Hajj and Umrah Terminal 2F services can be felt more quickly by all Umrah pilgrims.
With this adjustment, the operational relocation stages for Umrah departure services are as follows: Phase 1 (implemented on 1 July 2026) involving Loong Air, Hainan Airlines, and Saudi Arabian Airlines; Phase 2 (8 July 2026) involving Scoot and Turkish Airlines; and Phase 3 (10 July 2026) involving Qatar Airways, Egypt Air, Oman Air, Emirates, and Etihad Airways.
He added that the acceleration of the relocation stages was undertaken after considering the operational readiness of airlines, airport service providers, ground handling companies, and all parties involved in Umrah pilgrim services.
“The primary goal is to provide increasingly comfortable, orderly, and efficient services for all pilgrims from the moment they arrive at the airport until their departure to the Holy Land,” he said.
Soekarno-Hatta International Airport is committed to continuously improving service quality alongside all stakeholders to support the provision of safe, orderly, and comfortable Umrah services, ensuring a better and more dignified travel experience for all pilgrims.