Theft at coffee shop

Theft at coffee shop

On the afternoon of Dec. 4, 2001, not long before the breaking
of the fast at about 5:10 p.m., I lost my laptop inside the
Coffee Garden restaurant at Shangri-la hotel.

I reported the theft at the nearest police office and was told
that it was not the first time that such an incident had
occurred.

The Coffee Garden at that time was crowded. People were queued
up for the buffet a few minutes before it was time to break the
fast. My wife and I were directed to a table in the middle of the
restaurant that had an aisle on two sides: table number 80. We
decided to accept the table. I put my nice small leather bag on
the floor with a S$4,200 Sony Vaio laptop type PCC-C1XA inside
it.

After we looked at the menu I decided to have a look at the
buffet before ordering. But I did not ask my wife to keep an eye
on my bag, thinking that it would take just a few second to
glance at the food. When I got back to my table, to my shock, I
found that the bag was gone.

Obviously we were more than upset. Moreover, the hotel did not
do enough to try to satisfy customers like us. We were more than
willing to pay the price of dining there, not only for the
quality food but also for the convenience and security. We
expected the hotel to do more than just give a simple expression
of regret.

FARIUS

Jakarta