Testing Resilience of Social Protection System Before Access by 50 Million Citizens

Jakarta (ANTARA) - The Ministry of Communication and Digital (Kemkomdigi) has revealed that in preparation for the more massive use of the Digital Social Protection (Perlinsos) system, it is currently conducting system resilience tests to ensure the service can facilitate 50 million social assistance recipients.

The Minister of Communication and Digital, Meutya Hafid, stated that the large number of citizens expected to use the service makes system capacity and security one of the government’s top priorities.

“The service must be reliable, and because of that, we know this involves approximately 50 million people who may access this portal simultaneously,” Meutya said following the National Rollout Preparation Coordination Meeting for the Expansion of Digitalisation Piloting at the National Economic Council Office, Central Jakarta, on Thursday.

Kemkomdigi will test the system’s ability to handle surges in access through stress tests and load tests in collaboration with the National Cyber and Crypto Agency (BSSN). The testing will not only measure service capacity but also ensure system security and the protection of public data.

According to Meutya, the government will also regulate access patterns for the public to avoid a buildup of requests at the same time. This step is crucial as service disruptions during the rollout could directly impact citizens in need of access.

The digitalisation of social assistance has currently undergone a piloting stage in several regions. The government is now preparing to expand the service to cover the entire country nationally.

“The public is very enthusiastic; this is highly anticipated, and therefore, we will conduct a national rollout, no longer limited to just 215 regencies,” she said.

However, the expansion of the service does not only depend on the system’s ability to accommodate users. The accuracy of recipient data is also a vital component in the implementation of social assistance digitalisation.

“When there is incorrect data, we have also prepared a system-based dispute mechanism. The dispute mechanism is ready so that data can always be corrected,” Meutya added.

This mechanism allows for continuous data updates once the service is operational. Thus, digitalisation does not stop at moving service processes to electronic systems, but also provides space for the public to rectify erroneous data.