Telkomsel's New Way to Keep Customers Loyal, Partnering with This Listed Company
Jakarta, CNBC Indonesia - Telkomsel customers can access a range of MAP offers directly through the MyTelkomsel app. MAPrivilege access includes a number of lifestyle benefits such as fashion, food and beverage, sport, department stores and technology.
The partnership between the two companies aims to connect Telkomsel’s digital and loyalty ecosystem with MAP’s lifestyle retail network. Telkomsel Marketing Director Lionel Chng said the collaboration with PT Mitra Adiperkasa Tbk (MAP) reflects the mobile operator’s commitment to delivering something relevant and tangible for customers.
“Our collaboration with MAP reflects Telkomsel’s commitment to continuously delivering increasingly relevant and tangible value for customers. By connecting Telkomsel’s digital ecosystem with MAP’s lifestyle ecosystem, MAPrivilege enables customer loyalty to materialise into meaningful everyday benefits,” he said in an official statement, quoted on Tuesday (15/9/2026).
Telkomsel users who can access the offering range from Halo+ Optima customers, Simpati customers who purchase Super Seru and/or Surprise Deal packages, to IndiHome subscribers.
In addition, customers’ Telkomsel Poin can also be exchanged for access to MAPrivilege. Points can be redeemed through the Rewards menu in MyTelkomsel.
MAPClub members, meanwhile, can access a number of offers within MyTelkomsel, including redeeming voucher codes in accordance with the applicable terms and conditions at each merchant.
MAP Director Handaka Santosa said the partnership with Telkomsel will make it easier for customers to access the MAP ecosystem, through a platform they use every day.
“MAP has become part of the lifestyle journey of millions of Indonesian customers through the diverse brands and retail experiences we offer. Through this collaboration with Telkomsel, we are providing easier access to our ecosystem through the digital platform customers already use in their daily lives,” said Handaka.