Telkom's deceptive discount?

Telkom's deceptive discount?

From Kompas

Each time the country celebrates its Independence Day, state-
owned telecommunications company Telkom offers a discount on the
installation of telephone lines. Although we have registered for
a telephone, when Telkom gave out the 55 percent discount and
then 56 percent, we still had to wait.

How much longer do we have to wait until we are connected?
Before announcing discounts, Telkom should install phones for
those on the waiting list so that it does not give the impression
that Telkom is deceiving customers with its discounts. Of course,
we want our home to have a telephone installed even if no
discount is offered.

I G NGURAH BUDI A

Bekasi, West Java