Telephone disfunctioning

Telephone disfunctioning

From Kompas

I live in a housing complex in Pondok Indah, South Jakarta. Since November 1994 my telephone has not been functioning. I have informed PT Telkom a number of times about the matter, but there has been no change up to the present time.

I finally found out that the primary cable was damaged and thousands of telephone lines were affected. Why doesn't PT Telkom inform the public through media so that consumers know what is happening. Consumers should not always be blamed and sanctioned for petty mistakes.

Name and address

withheld