Tarnishing Telkom's name

Tarnishing Telkom's name

From Media Indonesia

Regarding complaints of deception via the telephone allegedly committed by officers of state telecommunications company (Telkom), I would like to inform the public that Telkom has never organized a lottery with an automobile as the grand prize in connection with either Jakarta's anniversary or National Day celebrations.

Telkom always notifies its customers by mail and not by phone.

We therefore urge the public not to be trusting of any callers claiming to be a Telkom officer and telling them over the phone that they have won a prize. If there is such a call, please contact Telkom's Public Relations Department, Regional Division II at (021) 5215203.

Recently, there have also been cases of people, claiming to be Telkom officers, going to houses, particularly in South Jakarta, and asking if they could borrow a ladder to fix a bad telephone connection in the area. The ladders are not returned. This has tarnished Telkom's reputation.

In this context, Telkom's Regional Division II, would like to caution the public against of such deceit. Telkom officers carrying out their tasks are not allowed to borrow anything from the public as they are provided with sufficient tools and equipment, including ladders. The public has the right to turn down a request made by a Telkom officer in this regard. If possible, note down the identity of the person, too.

THOMIK ARMAWAN

Telkom Regional Division II Jakarta