Surabaya City Government Strengthens Investment Climate Through Digital Innovation
The Surabaya City Government continues to strengthen the investment climate in the city, one of which is through digital innovation, namely implementing an Artificial Intelligence (AI)-based integration system and establishing an Investment Clinic to facilitate business operators.
Surabaya Mayor Eri Cahyadi said on Thursday that the system enables real-time monitoring from the workspace.
“How many permits have been submitted and completed, all are monitored. We also provide an Investment Clinic that assists investors, from calculating the Break Even Point to estimating the duration of construction,” said Eri Cahyadi during the reception of the Regional Business Implementation Acceleration Team (PPB) together with the Assessment Panel Team from the Ministry of Investment and Downstreaming/Investment Coordinating Board (BKPM).
He stated that the visit also aimed to conduct field verification and in-depth interviews regarding the performance of investment services in Surabaya City.
“This assessment is part of the stages of the 2026 Investment Service Award (ALI),” he said.
He explained that the use of AI also makes it easier for applicants to track permit documents directly via smartphones.
He emphasised that this convenience was built to provide legal certainty and transparency for business operators who wish to or will invest in Surabaya City.
“When there is certainty and no costs outside the provisions, investor trust will be built. As a result, investment moves and Surabaya’s economy grows,” he said.
Surabaya Mayor Eri Cahyadi mentioned that this year the Surabaya City Government is targeting investment realisation of Rp43 trillion, an increase from the previous Rp35 trillion to Rp36 trillion.
“Of course, the innovations we are making will support the investment target set this year,” he said.
Director of Business Implementation Cooperation at the Ministry of Investment and Downstreaming/BKPM Hasyim Daeng Barang explained that his team’s arrival aimed to conduct spot checks on the presentation previously delivered by Surabaya Mayor Eri Cahyadi.
“We are here together with the Deputy Chairman of Kadin to check whether the facilities and services presented are in accordance with the data in the field. The assessment focuses on two main aspects, namely the performance of the Investment and One-Stop Integrated Services Office (DPMPTSP) and the Acceleration of Business Implementation (PPB),” he said.