Sunparking and lost helmet

Sunparking and lost helmet

From Bisnis Indonesia

On Aug. 1, I visited ITC and Ambassador Mal in Kuningan, Jakarta, at 3:28. I parked my motorcycle in the parking lot managed by Sunparking, leaving my locked helmet and jacket on my motorcycles as there were no lockers around.

Though security personnel were registering incoming vehicles and checking the police numbers of outgoing ones, when I left the mall I found my helmet was gone.

A clause on the parking card says the parking management is not responsible for any loss belongings. In my view, this provision only favors the parking firm, whose income rises by the hour without having to take care of the parked cars or motorcycles.

I would suggest that any parking firm should not only scoop up parking fees, but also pay attention to the comfort and safety of customers and make sure that it supervises the parked vehicles left in its care.

L. SAPTO ADI Jakarta