Sunparking and lost helmet

Sunparking and lost helmet

From Bisnis Indonesia

On Aug. 1, I visited ITC and Ambassador Mal in Kuningan,
Jakarta, at 3:28. I parked my motorcycle in the parking lot
managed by Sunparking, leaving my locked helmet and jacket on my
motorcycles as there were no lockers around.

Though security personnel were registering incoming vehicles
and checking the police numbers of outgoing ones, when I left the
mall I found my helmet was gone.

A clause on the parking card says the parking management is
not responsible for any loss belongings. In my view, this
provision only favors the parking firm, whose income rises by the
hour without having to take care of the parked cars or
motorcycles.

I would suggest that any parking firm should not only scoop up
parking fees, but also pay attention to the comfort and safety of
customers and make sure that it supervises the parked vehicles
left in its care.

L. SAPTO ADI
Jakarta