Suggestion to water company

Suggestion to water company

From Bisnis Indonesia

Since taking up residence in Green Garden, we have paid our water and electricity bills through a collector. This method helped us greatly, as it kept us free of payment errors and delayed payments.

Our collector recently told us a collector from the water company would now be delivering bills. At the time we thought this understandable. However, we have found the changed circumstances most disagreeable as our bills do not arrive on time. This is a great inconvenience to us as we are busy people. Even if bills are delivered on time, and payment made at the nearest post office, it would still be more difficult than the original system.

Not to mention bills arriving late because the new bill deliverer failed to find us at home (our house is often empty after midday). We are then unable to make payments without showing a bill and delayed payments are susceptible to fines.

We have to find undelivered bills ourselves at the water company, which is time consuming. This happened to us several times when bills went undelivered. At the counter we were told the bills could not be found.

We suggest the old collecting system be restored. This would assist both residents of Green Garden and the water company, as their collector would not have to deliver bills and delayed payments would be a thing of the past.

Residents of

Green Garden

Jakarta