Sudden Disappearance of Subsidised Fuel Barcode? Here's How to Re-register

JAKARTA – Several consumers have complained about the sudden disappearance or inability to use their subsidised fuel (BBM) barcodes. In response, Pertamina Patra Niaga has assured users that they can still re-register or verify their data through the MyPertamina system. Corporate Secretary of Pertamina Patra Niaga, Roberth Dumatubun, explained that the loss of barcodes could occur due to data update processes in the system. Additionally, routine data maintenance is conducted to ensure the validity of subsidised fuel users. “Moreover, there is data maintenance at the beginning of the month for data verification,” he said. “Additionally, there is an addition of registrations from barcodes which affects system reliability; this has now been addressed and returned to normal,” stated Roberth. For consumers who believe they are eligible but have lost their barcode, Pertamina recommends immediately re-verifying. To create a subsidised fuel barcode through MyPertamina, consumers need to prepare several documents: - Clear and readable photo of KTP - Photo of STNK (front and back views) - Photo of the vehicle with licence plate (side view, with clear number plate) How to Register for Subsidised Fuel Barcode on MyPertamina The following is how to register for a subsidised fuel barcode on MyPertamina: 1. Email Activation - Access subsiditepat.mypertamina.id and select Register New Account - Fill in personal data: full name, NIK, phone number, email, and password - Perform activation via the link sent to the email 2. Personal Data Verification - Log in using NIK and password - Enter the OTP code (via SMS or email) - Complete personal data and upload KTP photo - Wait for verification results via email