Strengthening Financial Literacy to Mitigate Risks and Enhance Consumer Protection
The increasing use of digital financial services is driving the importance of strengthening financial literacy so that the public can be more astute in managing their finances and avoid the risks of illegal financial activities. Continuous education serves as a crucial foundation for creating a healthy, safe, and responsible financial services ecosystem.
This commitment is being realised by PT Malahayati Nusantara Raya through its business unit, Malahayati Consultant, by strengthening coordination and constructive communication with the Task Force for the Eradication of Illegal Financial Activities (Satgas Pasti) of the Financial Services Authority (OJK).
“This commitment is part of our efforts to support consumer protection and improve the quality of financial consultation and education services,” said PT Malahayati Nusantara Raya Director Ahmad Maulana on Monday (29/6/2026).
Ahmad stated that the company has held an official audience with the Administration and Legal Team of the OJK’s Satgas Pasti. The meeting resulted in an understanding to maintain coordination so that all company activities are conducted transparently, accountably, and in accordance with statutory regulations.
“We welcome the communication established with the OJK’s Satgas Pasti. Through constructive coordination, we are committed to continuously improving service quality and strengthening public protection through responsible financial education and assistance,” Ahmad said.
According to him, the rapid development of digital technology has created a greater need for public understanding of sound financial management. Therefore, financial education must be carried out consistently so that people are able to make wiser financial decisions.
He explained that through consultation, assistance, and education services, the public is encouraged to understand various financial issues, ranging from debt management and obligation settlement to the safe and responsible use of digital financial services.
“All of these services are carried out by prioritising regulatory compliance and the protection of public interests,” he explained.
Currently, the company has 11 service offices across various regions of Indonesia. In addition to serving as consultation centres, these offices function as education hubs with various sustainable financial literacy programmes.
The programmes run include seminars and public discussions on digital financial literacy, financial management training, professional consultation and assistance services, and collaboration with various institutions and stakeholders to expand the reach of education to the public.
Looking ahead, Ahmad affirmed that the company will continue to strengthen its role in improving national financial literacy through professional consultation and education services. This step is expected to help the public utilise digital financial services more wisely and minimise risks arising from a low understanding of financial products and services.
As part of its commitment to the public, the company also ensures that all business activities are conducted transparently, professionally, and within the applicable legal and regulatory corridors.
“Public trust is our main foundation. Therefore, we continue to improve service quality, strengthen good corporate governance, and support the creation of a safe, healthy, and sustainable financial ecosystem,” he concluded.