Stolen items

Stolen items

I would like to bring to everyone's attention (especially
Garuda's) what happened to a young lady flying from Sydney to
Denpasar with a stopover in Denpasar. She flew, on Aug. 19, 1995,
GA 899 (Sydney-Denpasar) and GA 637 (Denpasar-Yogyakarta). She
carried one bag herself and checked her other baggage. Because of
delays in Denpasar, she forgot to carry her makeup case and it
was checked in with her other baggage.

When her baggage arrived she found the combination of her
makeup case had been changed and a rose, yellow and gold
necklace, and a pair of gold earrings had been stolen. They cost
about A$2,600. It is very unfortunate that such a thing should
happen to a visitor.

The items were lost between Denpasar and Yogyakarta, because
when she changed planes in Denpasar she forgot to bring her
makeup case.

I tried to find the items at the lost and found department and
sent a letter to Garuda outlining the matter, but have had no
solution. It's a pity that Garuda, one of the biggest companies
in Indonesia, can let such an incident happened.

I hope Garuda will solve the matter soon.

MUCHTAR P. SIMANJUNTAK

Purwokerto, Central Java