Standard Chartered Bank apologizes

Standard Chartered Bank apologizes

We would like to thank Ayu Manik Ratnasari (The Jakarta Post, Feb. 7, 1996) for her feedback on her experience calling Standard Chartered Bank, and apologize for any inconvenience caused.

It appears that she called the main bank switchboard, not our 24-hour card center hot line, which is (21) 5739618.

By calling the card center number, a customer reporting a lost card is immediately served.

We are adding a message to our main switchboard number that should avoid this from occurring in the future.

We will continue to improve our services.

RINA JAMAL

Standard Chartered Bank

Jakarta