Soon, Passengers Will No Longer Need to Present ID Cards for Flights

Passengers will soon no longer need the hassle of retrieving and presenting their National Identity Cards (KTP) to airport officials. PT Angkasa Pura Indonesia, also known as InJourney Airports, is currently developing biometric and facial recognition systems to simplify the passenger validation process.

The President Director of Angkasa Pura, Mohammad Rizal Pahlevi, stated that this transformation is being undertaken so that passengers no longer undergo manual validation processes. With biometric systems, passenger identities will be validated using facial recognition technology.

“This is a process transformation; one of our goals is to provide simple services. We know that checking ID cards one by one creates queues. In the future, through biometrics and face recognition, there will be no need to present ID cards,” said Rizal during a meeting with Commission VI of the Indonesian House of Representatives (DPR RI) in the parliamentary complex, Jakarta, on Thursday (3/9/2026).

According to him, the implementation of this technology will make the inspection process more practical. Passengers will no longer need to open their wallets to retrieve their ID cards or manually present documents to officers.

“Our goal for the future is that passengers should not have to open their wallets to take out ID cards, nor should they have to produce paper notes, which are sometimes left behind and subsequently rejected by the airport, making it appear as though we are unable to assist or serve them,” he added.

Currently, a prototype of the system is being tested at Soekarno-Hatta, Surabaya, and Bali airports for domestic flights. Following this, similar technology will be prepared for several other strategic airports.

“Yes. The prototype is currently underway at Soekarno-Hatta. Eventually, we will prepare our strategic airports in a similar manner,” said Rizal.

This service transformation is also supported by the PIONA (Passenger Validation in Airport) system. This system functions to validate passenger data while simultaneously increasing the accuracy of Passenger Service Charge (PSC) revenue reporting.

As of July 2026, the PIONA system has been implemented in several airports, including Soekarno-Hatta Airport, through the installation of totem devices and PCs. The implementation of PIONA is targeted to cover all airports by November 2026.