Soekarno-Hatta Airport Services Operate Normally Amid WFH Policy Implementation
PT Angkasa Pura Indonesia (InJourney Airports) Soekarno-Hatta International Airport Branch in Tangerang, Banten, has assured that flight services at the country’s largest airport are running normally despite the implementation of the work-from-home (WFH) policy.
“Soekarno-Hatta Airport is not affected by the WFH implementation,” said Assistant Deputy for Communication and Legal Affairs at Soekarno-Hatta Airport, Yudistiawan, in Tangerang on Friday.
He stated that all flight service activities, from airlines to airport management, are proceeding normally because all staff on duty at Soekarno-Hatta are not participating in WFH.
“On the staff side, the majority at Soekarno-Hatta Airport are not following WFH because they are not civil servants (ASN) and fall under the category of public services,” he said.
Nevertheless, he noted that passenger movements at Soekarno-Hatta Airport are currently slowing down compared to flight traffic in the same period the previous week.
As a result, there is no indication of civil servants (PNS) utilising their WFH for holidays via air transport, he said.
“Usually every Friday, passengers are crowded with a surge ahead of the weekend. Normally, the surge reaches 130,000 to 150,000 passengers for both arrivals and departures on a normal day,” he explained.
According to him, the slowing passenger movement is influenced by factors post the Eid al-Fitr homecoming transport period in 1447 Hijriah, as well as the escalation in the Middle East.
“The escalation in the Middle East has significantly impacted flights. Aviation fuel prices have surged dramatically, leading airlines to raise ticket prices to upper rates,” he revealed.
The WFH policy for one day per week for civil servants officially applies on Fridays starting 10 April 2026. Although implemented for civil servants in ministries/institutions to local governments, several sectors are exempted from the policy.
Home Affairs Minister Tito Karnavian stated that certain sectors require physical presence of personnel because they directly relate to basic public needs.
Some services that must operate fully from the office include emergency sectors, readiness, public order, and security.
In addition to several public service sectors, echelon I and II officials in regions, sub-district heads, village heads, and public service sectors are exempted from the WFH policy. At the provincial level, high-ranking middle and primary leadership officials are still required to work from the office even as the WFH policy is enforced for civil servants.
Meanwhile, at the district/city level, WFH exemptions also apply to primary high-ranking leadership officials, administrators or echelon III, sub-district heads, ward heads, to village heads. They must be present directly at the office to ensure government coordination and public services are not disrupted.
“Besides structural officials, several public service units are also not included in the work-from-home policy every Friday. This includes leadership at the provincial level, for example, high-ranking middle echelon one positions, then primary echelon two,” Tito said.