Soekarno-Hatta Airport adds four airlines to Umrah pilgrim services

PT Angkasa Pura Indonesia (Persero), operating as InJourney Airports, through its Soekarno-Hatta International Airport branch in Tangerang, Banten, is expanding services for Umrah pilgrims with the addition of four new airlines to operate at the dedicated Hajj and Umrah Terminal 2F starting 7 August 2026. Soekarno-Hatta International Airport General Manager Heru Karyadi said on Tuesday that the four additional airlines for Umrah departures and arrivals are Ethiopian Airlines, SriLankan Airlines, Malaysia Airlines, and Royal Brunei Airlines. He stated that the inclusion of these four new carriers follows coordination with regulators, airlines, ground handling companies, and all stakeholders to deliver more integrated Umrah services at Soekarno-Hatta International Airport. “After the smooth implementation of services for Umrah airlines last July, we are again expanding the operational scope of the Hajj and Umrah Terminal 2F. With these four airlines joining, services for pilgrims will become more centralised, making operational coordination more effective and the travel experience more comfortable,” he explained. He noted that the dedicated terminal is designed to meet the needs of religious travel with supporting facilities such as dedicated check-in areas, large-capacity waiting lounges, comfortable prayer areas, and other service facilities designed to provide comfort for pilgrims. “During the period of 1 to 31 July 2026, the Hajj and Umrah Terminal 2F served 89,696 Umrah passengers for both departures and arrivals,” he said. He revealed that this achievement serves as an indicator of the terminal’s readiness to accommodate the service expansion through the addition of airlines in August 2026. Soekarno-Hatta International Airport is committed to continuously evaluating and improving services together with regulators, airlines, Umrah Travel Organisers (PPIU), ground handling, and all stakeholders to ensure services for pilgrims continue to improve. “We are committed to making the Hajj and Umrah Terminal 2F a centre for Umrah services that provides a safe, comfortable, and memorable travel experience for all pilgrims,” he said.