Sintya Tailor Dispute with Customer Ends Peacefully at Police Station

A heated dispute that went viral on social media between the owner of Sintya Tailor and her customer, identified by the initials RHW, in Sibangkaja Village, Abiansemal District, Badung, has ended peacefully. Both parties were brought together at a police station for mediation.

The mediation was held at the Abiansemal Police Station on Sunday afternoon (19 July 2026). During the hour-long meeting, both the owner of Sintya Tailor, Ni Made Tiadnyani, also known as Bu Sintya, and RHW explained the sequence of events that led to the quarrel between them.

Nevertheless, the two agreed to make peace and forgive each other. They also signed a statement letter and chose not to pursue the matter further with the police. After the meeting, Tiadnyani and RHW, who owned the video, posed for photographs together while holding the letter.

The Head of the Abiansemal Police Station, Police Commissioner I Nengah Sona, confirmed that his office facilitated a venue for both parties to meet and mediate. The two parties ultimately chose reconciliation.

Prior to the mediation, Tiadnyani had apologised via her personal Facebook account. The clarification came after a video of her quarrelling with a customer, during which she uttered insulting remarks touching on ethnicity, religion, race and inter-group relations (SARA), went viral on social media.

“I apologise and ask for forgiveness from all my brothers and sisters if I was in the wrong with the customer. I have never mocked or insulted fellow Balinese or anyone from outside Bali, throughout Indonesia,” Tiadnyani wrote in her latest status update on Sunday morning (19 July 2026).