Sharp increase in phone bill

Sharp increase in phone bill

From Bisnis Indonesia

My handphone had not functioned since Sept. 20, 1995. If I tried to dial a certain number I had to do it through a specific number. I did that only to find that I had to contact Selindo to register again.

Selindo made me leave my handphone with them. I left the set on Sept. 21, 1995, and got it back the following day.

The same thing happened on Nov. 8, 1995. I again submitted the handphone to Selindo on Nov. 9, 1995 and got it back on Nov. 10, 1995.

What surprised me, and to my great disadvantage, was my telephone bill was three times higher than it normally was. I decided to get a copy of the read-out from PT Telkom. Upon checking, I found almost 60 numbers with the code 021 and other calls, including long distance calls and international line connections, that I knew nothing about and had nothing to do with me.

All these calls were made when I registered the set at Selindo and left it with them for two days. Who is responsible for this matter? And to whom should I report it? Must I pay the bill for the phone calls I did not make? I hope I will get a response to my letter, and uncover the mischievous practice.

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