Sharp increase in phone bill

Sharp increase in phone bill

From Bisnis Indonesia

My handphone had not functioned since Sept. 20, 1995. If I
tried to dial a certain number I had to do it through a specific
number. I did that only to find that I had to contact Selindo to
register again.

Selindo made me leave my handphone with them. I left the set
on Sept. 21, 1995, and got it back the following day.

The same thing happened on Nov. 8, 1995. I again submitted the
handphone to Selindo on Nov. 9, 1995 and got it back on Nov. 10,
1995.

What surprised me, and to my great disadvantage, was my
telephone bill was three times higher than it normally was. I
decided to get a copy of the read-out from PT Telkom. Upon
checking, I found almost 60 numbers with the code 021 and other
calls, including long distance calls and international line
connections, that I knew nothing about and had nothing to do with
me.

All these calls were made when I registered the set at Selindo
and left it with them for two days. Who is responsible for this
matter? And to whom should I report it? Must I pay the bill for
the phone calls I did not make? I hope I will get a response to
my letter, and uncover the mischievous practice.

Name and address

known to editor