Several weeks ago a letter I wrote to The Jakarta Post

Several weeks ago a letter I wrote to The Jakarta Post
regarding Kabelvision was published. At that time I had been
having lots of internet connection problems for over a year and
had found it necessary to resort to writing to the Post.

I am now happy to report that since the letter was published
I've had very professional service from Kabelvision and the
problem has largely been resolved. Senior technicians spent a
good many hours on-site to fix my connection problems. I would
particularly like to thank Pak Nyoman Sukana and Pak Rony
Ardhitia for their efforts and persistence in addressing the
issue. I would also like to thank Pak Handoyo Sucipto, the
director of Kabelvision, who saw to it that things were done as
well as all the other technicians involved.

BRAD TAYLOR

Jakarta