Service point

As stated in my first letter responding to Daripin Wongso's complaint, MACHINDO, as Kodak's authorized distributor providing after sales support for Kodak digital cameras, will handle any minor repairs in Indonesia.

It can be a different case for major repairs, such as when special calibration equipment is needed to ensure the best color is achieved after change of parts and repairs are done. Hence such cameras need to be sent to Kodak Singapore to be serviced.

Kodak provides a one-year warranty on manufacturing defects for both labor and parts.

CONNIE TEO

Sales Manager

Digital & Applied Imaging

Singapore/Indonesia

Note: We now consider this exchange of letters closed.

-- Editor