Indonesian Political, Business & Finance News

Reliable Services Enable TASPEN Participants to Remain Productive and Independent

| Source: CNBC Translated from Indonesian | Social Policy
Reliable Services Enable TASPEN Participants to Remain Productive and Independent
Image: CNBC

PT TASPEN (Persero) remains committed to providing reliable social security services by distributing pension benefits according to the ‘5T’ principle: Right Person, Right Time, Right Amount, Right Place, and Right Administration. This commitment provides certainty and peace of mind for participants during retirement, while encouraging them to remain active, independent, and productive.

One inspiring story comes from Rudy Darmawan (65), a TASPEN retiree from Jakarta who retired as a high school teacher in 2021. Throughout his retirement, Rudy has received his pension benefits smoothly and on time, allowing him to carry out his daily activities with peace of mind. However, he did not stop there; leveraging his teaching experience and passion for education, Rudy opened an online Japanese language class attended by various groups, including students, university students, and the general public.

Since opening his Japanese language classes five years ago, Rudy has helped more than 900 participants learn the Japanese language and culture. “Retirement is not the end of service. As long as I am healthy and have the ability to share, I want to remain useful to others. The most important thing is to stay active and enjoy retirement happily,” Rudy stated in an official statement on Monday (8/6/2026).

As a participant in PT TASPEN (Persero)’s pension programme, Rudy also benefits from the various digital services provided by the company, including a digital authentication feature that allows participants to perform monthly verifications independently without having to visit a service office. “Now, I perform authentication via a selfie every month. The process is easy and helps participants like me,” Rudy added.

The Corporate Secretary of PT TASPEN (Persero), Henra, stated that TASPEN plays a role not only in distributing pension benefits accurately and on time but is also committed to supporting participants so they remain active, healthy, independent, and productive during retirement. “Through digital services and simple authentication processes, TASPEN ensures participants can receive their rights comfortably without disrupting their activities and productivity. As demonstrated by Mr Rudy, participants can continue to develop their potential and provide benefits to society with peace of mind because their pension benefits are distributed smoothly,” said Henra.

Through the classes he offers to anyone wishing to learn Japanese, Rudy applies an inclusive learning concept with a voluntary fee structure. For those interested in joining, registration can be done online via Facebook and WhatsApp. Since starting his classes in 2021, Rudy has continued to expand access to learning to reach more participants.

Participant enthusiasm is high, with an average of dozens of new applicants every month. Rudy’s story, which has gained traction on social media, illustrates that retirement can be a meaningful new phase of life. With the support of a sustainable social security system, retirees have the opportunity to continue developing their potential, expanding social contributions, and achieving a more prosperous and high-quality life. PT TASPEN (Persero) continues to strengthen its role as a Center of Excellence in managing social security for Civil Servants (ASN) in Indonesia through service transformation, digital innovation, good governance, and the development of a sustainable participant welfare ecosystem. These efforts align with the national development vision in the ‘Asta Cita’ of the President of the Republic of Indonesia, particularly in strengthening superior human resource development, improving the quality of life, and realising an inclusive and sustainable social protection system.

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