'Quiz on Melodies'

I am a fan of Metro TV as its programs are excellent, be it news, commentaries or entertainment.

One of the programs I enjoy watching is Berpacu Dalam Melody (Quiz on Melodies), which is aired on Sunday evenings.

Along with this program, there is a quiz for viewers at home, which I have sometimes taken part in for fun.

On Sunday, Dec. 22, 2002, I watched the program and phoned in for the quiz. To my surprise I was one of the winners.

Soon after the program I received a call from Metro TV to inform me that I had won a Sharp Simba radio from that particular quiz. I replied that I had seen it on TV. Then he said that on Tuesday, Dec. 24, 2002, someone from the sales department would contact me with regard to this prize.

But days passed and no one contacted me, so I called Metro TV and spoke to Ms. Iis at customer service. She said that she would bring the matter up with the people concerned and would call me back. Still nothing happened, so I sent an e-mail, but again, there was no response whatsoever.

I wonder if this actually happens to all of the so-called winners. Primarily what I question is not the prize, but the trustworthiness of such an institution. And this I mentioned in my e-mail to them. I also said that with or without receiving my prize, I would continue to watch and enjoy Berpacu dalam melody.

TISNA DJUMENA, Bogor, West Java