Public service first

Public service first

From Gatra

The change in National Police leadership has been followed by public expectations of an improvement in police performance and public service.

As law enforcers whose duties are concerned with society, the police are expected to change the previous semi-militaristic culture into a professional service-oriented culture.

Public complaints over police service become a fundamental issue in building the police's image. At present, police service is so inferior that the public tend to avoid dealing with the police -- let alone the illegal fees imposed.

The public anticipates a change in the police's performance so that dealing with the police becomes more pleasant.

The police will always be needed by society to maintain order. The new police chief will hopefully revive the institution and make the lives of the people more peaceful.

ANTON ARDIVA Jakarta