PT Pos responds

PT Pos responds

From Koran Tempo

With reference to the complaint by Slamat S.M. about mail
services published in Koran Tempo on July 10, we would like to
make some comments.

First, we are grateful for the complaint, which reflect
customer concerns over our mail service.

Second, we tried to contact the gentleman at the address given
in Koran Tempo but were told by his relatives that he was no
longer domiciled there, which makes it difficult to clarify the
matter properly.

PT Pos Indonesia, as a state-owned enterprise, applies
official rates according to the type of delivery, weight and
destination. The rates are based on exhaustive studies from
various points of view, particularly the continuity of mail
service, which has now reached all parts of Indonesia.

AGUNG S. RAHARDJO
Post Office chief
Cirebon, West Java