PT Pos responds

PT Pos responds

From Koran Tempo

With reference to the complaint by Slamat S.M. about mail services published in Koran Tempo on July 10, we would like to make some comments.

First, we are grateful for the complaint, which reflect customer concerns over our mail service.

Second, we tried to contact the gentleman at the address given in Koran Tempo but were told by his relatives that he was no longer domiciled there, which makes it difficult to clarify the matter properly.

PT Pos Indonesia, as a state-owned enterprise, applies official rates according to the type of delivery, weight and destination. The rates are based on exhaustive studies from various points of view, particularly the continuity of mail service, which has now reached all parts of Indonesia.

AGUNG S. RAHARDJO Post Office chief Cirebon, West Java