Protecting Strategic Sectors, Risk Management Partnership Strengthened

PT Asuransi Jasa Indonesia (Persero), known as Asuransi Jasindo, is strengthening the implementation of its Risk Management Partnership (RMP) as a new business strategy that transforms the company’s role from merely an insurance protection provider into a risk management partner for the business world. Jasindo Corporate Secretary Brellian Gema Widayana stated that this approach represents a business transformation to address the needs of business actors facing increasingly complex risks. “Risks are becoming more complex, requiring a more proactive approach. Through the Risk Management Partnership, we do not only provide protection via policies, but also assist the insured in identifying, analysing, and mitigating risks so that potential losses can be minimised,” Brellian said. Through this approach, Jasindo supports clients from the identification, analysis, to risk mitigation stages. The company believes this step can strengthen business resilience while enhancing the competitiveness of business actors across various sectors. The implementation of the Risk Management Partnership has been applied in a number of national strategic sectors, including industry, marine, manufacturing, infrastructure, logistics, trade and distribution, transportation, and tourism. In 2025, Jasindo is also continuing to expand protection for these sectors as part of its support for national economic growth. In addition to strengthening risk management services, Jasindo is undertaking an operational transformation by improving service quality and corporate governance. One such effort involves accelerating the claims settlement process to be more transparent, accountable, and customer-satisfaction oriented. The company has also formed a cross-functional tactical team to handle high-value claims so that the settlement process can be more effective while maintaining the health of the business portfolio. In the area of governance, Jasindo continues to strengthen the implementation of Good Corporate Governance (GCG) and risk management systems by enhancing the effectiveness of internal controls, supervision, and refining business processes based on prudential principles. Various recommendations from regulators and stakeholders are also being continuously followed up as part of continuous improvement efforts. According to Brellian, the Risk Management Partnership initiative aligns with the government’s agenda to strengthen national strategic sectors, increase protection for the business world, and promote a risk-aware culture as the foundation for sustainable economic development. This strengthening of risk management capabilities also serves as capital for Jasindo in supporting the consolidation agenda of state-owned insurance enterprises initiated by Danantara Indonesia. As part of the Indonesia Financial Group (IFG), Jasindo continues to strengthen its business foundation and improve service quality to deliver more adaptive risk management solutions. “Trust is the most important asset in the insurance industry. Therefore, we will continue to strengthen service quality, corporate governance, and risk management capabilities to provide more valuable protection for the public and the business world. With the Risk Management Partnership, we are optimistic that Asuransi Jasindo can become a strategic partner that not only protects assets but also strengthens business resilience and supports national economic development, including through strengthening the state-owned insurance ecosystem with Danantara Indonesia,” Brellian said.