Programmed Unifies Vendor Data and Streamlines Compliance Management with Boomi

Auckland, New Zealand–(ANTARA/Business Wire)– Boomi, the data activation company for AI, announced today that Programmed has transformed its vendor data management using the Boomi Enterprise Platform. The transformation established a single source of truth across compliance and operations, reducing manual workloads and providing near real-time visibility throughout the vendor lifecycle.

Programmed is a provider of operational, staffing, and maintenance services across Australasia. The company delivers facilities management, property maintenance, training, and workforce solutions to more than 10,000 customers in key sectors including mining, government, education, and infrastructure. Programmed operates at a scale where vendor information is critical operational infrastructure – and because information was scattered across business units and applications, even minor data issues could quickly escalate into business risks. Programmed sought greater consistency in managing over 18,000 active vendors across its building and facilities management operations.

Without a single source of truth, vendor selection was more difficult than necessary. Furthermore, compliance checks often had to be repeated across different business units. To create a unified view of vendor information across the enterprise, Programmed began developing a centralised Vendor Management System using Rapid Global as the vendor onboarding and compliance platform.

“We needed consistent vendor data across onboarding, compliance, financial, and operational systems to eliminate repeated compliance checks and conflicting records, while giving every team a near real-time view of vendor status,” said Gary Gietzmann, Head of Procurement at Programmed.

Programmed engaged Boomi partner Adaptiv to implement the Boomi Enterprise Platform’s Data Hub and Integration capabilities for the Rapid Project. Together with Rapid Global, the project provided the data foundation and integration layer needed to connect vendor systems.

“When we evaluated Programmed’s requirements, it was clear that the combination of Boomi’s integration and master data capabilities made it the right choice,” said Philip Durrant, Principal Consultant at Adaptiv. “With the platform, we could address the pressing vendor data challenges Programmed faced. From the outset, we recognised that placing the vendor record at the core of the solution would create a standardised, unified foundation. This provides the basis for a scalable, connected architecture that can grow with the business.”

Boomi Data Hub now serves as the backbone of master data management for Programmed’s vendor records, enabling key profile information—including compliance status, certifications, and insurance—to be managed through a centralised golden record. With near real-time updates across systems, teams no longer need to reconcile mismatched records or wonder which application holds the latest compliance status. Data Hub’s quarantine feature automatically detects and isolates inconsistent records from upstream systems before they propagate—providing a critical safeguard against hidden data errors in Programmed’s day-to-day operations.

Boomi Integration has connected Programmed’s vendor lifecycle across core systems. These include Rapid Global for onboarding and compliance processes, Microsoft D365 F&O for ERP and financial processing, and, downstream, a work order management platform for procurement and operational execution.

“The result is a connected business process where supplier information now moves between systems with far less manual re-keying,” said Gietzmann. “Compliance and procurement teams spend less time checking, copying, and matching data, while operational teams have a clearer picture of supplier status, giving them greater confidence in decision-making.”

Some of the most valuable work happens behind the scenes. The D365 Finance & Operations integration needed to coordinate master vendor data—often with multiple instances per vendor—generating hundreds of API calls per execution and tens of thousands during the initial load. Adaptiv used Boomi Event Streams to decouple batch processing results so that each vendor could be handled in its own execution. This reduced the number of API calls per execution, simplified monitoring, and made troubleshooting easier. The same approach was applied to other integrations where decoupling added value.

“Boomi has given us a solid, scalable foundation for vendor data, allowing us to move faster with greater confidence while improving transparency, control, and efficiency across procurement processes,” said Gietzmann. “By reducing manual workloads and improving data quality, we are seeing clear business benefits. This also reflects the value Adaptiv delivered as a partner, supporting both product selection and solution design, and working alongside us to achieve practical, sustainable outcomes.”